Read our latest COVID-19 update here

Call us: 02380 218000

Employers must give their employees a Statement of Terms and Conditions of Employment, which must include details of disciplinary and grievance procedures and how decisions can be appealed.


The main purpose of a grievance procedure is to give employees the opportunity to raise issues about their working relationship or their working environment. If a fair grievance procedure is not followed, this can affect the employee’s performance and their workplace relationships. It can also have a detrimental effect on their wellbeing. 

Once a grievance has been raised, the employer has to follow a fair process in investigating and addressing it. If they don’t, then there could be a breach of the implied term of mutual trust and confidence between the employer and employee, perhaps resulting in a constructive dismissal claim in the employment tribunal. 

At Eric Robinson Solicitors we can advise both employers and employees on all aspects of workplace grievances including how to structure and apply policies properly and fairly.  Contact us today.