All our offices are open with special measures in place to keep you safe. Click here for more information.

COVID-19

We would like to reassure our customers that we are fully open for business and will continue to provide the very best service to you while taking all the necessary steps to keep ourselves safe and healthy and to protect you, our valued customers.

Following the recent issue of Government guidance regarding health and safety measures to enable people to go back to their place of work, we would like to inform you of the steps we have taken to create a safe working environment at Eric Robinson Solicitors.

We have undertaken a full COVID-19 Risk Assessment for the entire firm and each of our office locations to ensure we can safely offer meetings to anyone who requires a face-to-face appointment. Our offices in Lymington, Bitterne, Hedge End, Chandlers Ford, Winchester and Richmond are all open for face-to-face meetings, but by appointment only.

We have introduced a range of measures throughout the firm and for each office:

Measures for customers visiting our offices include:

  • We are available for face-to-face meetings at all of our offices, but by appointment only
  • Social distancing is being observed throughout all of our offices
  • We have installed partition screens in all our meeting rooms and reception areas
  • We have increased facilities for handwashing – including the installation of sanitiser stations at the point of entry to all of our offices
  • We will make gloves, face masks and anti-bacterial hand gel available to visitors who do not come equipped with their own Personal Protective Equipment (PPE)
  • Clients are requested to bring their own pens to any face-to-face meeting
  • Enhanced cleaning regimes are in operation across all of our reception areas and meeting rooms
  • No refreshments will be offered in any of our meeting rooms
  • Any prospective visitor to one of our offices who feels unwell should kindly refrain from conducting their visit

Measures for our staff include:

  • We are still enabling our staff to meet with clients remotely where possible
  • No one feeling ill is allowed to come to work or enter any of our offices
  • Social distancing is being observed throughout all of our offices
  • We have made Personal Protective Equipment (PPE) available to all our staff
  • “Hot Desking” is no longer permitted
  • Staff are to avoid sharing stationery
  • Remote and home working is encouraged where possible
  • Enhanced cleaning regimes are in operation across all of our offices

We want to reassure you that we are here to help. Please call us on 02380 226891 and we will put you in touch with the best team to resolve your query.

Click here to read our full Risk Assessment.

Thank you for your ongoing cooperation.

Eric Robinson Solicitors.
Making law make sense.